Terms & Conditions

These Terms & Conditions govern your use of the Fred & Ginger Golf website at https://fredandgingergolf.com and the purchase of products from us. By placing an order or using our website, you agree to these terms.

Fred & Ginger Golf is a British brand. Our contact email is hello@fredandgingergolf.com.

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes — colours may vary slightly due to screen calibration.

Prices are displayed in pounds sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed and confirmed.

When you place an order, you are making an offer to purchase. We will send you an order confirmation email — this confirms receipt of your order but does not constitute acceptance. Acceptance occurs when we dispatch your order.

We reserve the right to refuse or cancel any order at our discretion, including where products are mispriced due to error. In such cases, we will notify you promptly and issue a full refund.

Payment is processed securely by Stripe. We accept major credit and debit cards. Your payment details are submitted directly to Stripe — we never store your card information.

All transactions are in GBP. Your card issuer may apply foreign exchange fees if your account is in a different currency — this is outside our control.

We aim to dispatch orders within 2–3 working days. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by postal services or circumstances outside our control.

Delivery charges and estimated timescales are displayed at checkout before you confirm your order. Risk in the goods passes to you on delivery.

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. To exercise this right, please contact us at hello@fredandgingergolf.com within 14 days of delivery.

Returned items must be in their original, unused condition. You are responsible for the cost of return postage unless the item is faulty or we have made an error.

Refunds will be issued to your original payment method within 14 days of us receiving the returned goods. We reserve the right to deduct the cost of return postage from your refund if you use a returns label we provide.

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photographs and we will arrange a replacement or full refund.

All content on this website — including text, images, graphics, product designs, and the Fred & Ginger Golf brand — is the intellectual property of Fred & Ginger Golf and is protected by copyright and trade mark law.

You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent. Personal, non-commercial use is permitted provided you do not modify the content and retain all copyright notices.

You agree not to use this website to:

• Engage in any unlawful activity.
• Transmit any harmful, offensive, or fraudulent content.
• Attempt to gain unauthorised access to our systems.
• Scrape, copy, or reproduce our content or product data without permission.

To the fullest extent permitted by law, Fred & Ginger Golf shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability to you shall not exceed the amount you paid for the relevant order.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

The Fred & Ginger Golf Children's Pack includes a retractable lanyard clip. As with all products containing cords or retractable mechanisms, this product is not suitable for children under 3 years of age and should not be left with a child without adult supervision.

Parents and guardians are responsible for ensuring the product is used safely and appropriately. Fred & Ginger Golf accepts no liability for injury arising from unsupervised or inappropriate use of the retractable lanyard clip.

Our website may contain links to third-party websites (including affiliate links on our Gear page). These are provided for your convenience — we have no control over their content and accept no responsibility for them. Visiting third-party sites is at your own risk.

We may update these Terms & Conditions from time to time. The date at the top of this page reflects the most recent version. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms & Conditions, please contact us:

Fred & Ginger Golf
hello@fredandgingergolf.com