Privacy Policy

Fred & Ginger Golf is a British brand selling premium golf prompt cards. Our website is https://fredandgingergolf.com.

For any privacy-related queries, please contact us at hello@fredandgingergolf.com.

We collect personal data in the following circumstances:

• Orders & checkout — name, email address, delivery address, and payment details (processed securely by Stripe — we never store your card details).
• Contact form — name, email address, and the content of your message.
• Email sign-up — email address when you join our launch list or newsletter.
• Blog comments — name and email address if you submit a comment.
• Cookies & analytics — browsing behaviour data if you consent to analytics cookies (see the Cookies section below).

We use your personal data to:

• Process and fulfil your orders, including sending order confirmations and shipping updates.
• Respond to enquiries submitted via our contact form.
• Send marketing emails if you have opted in — you can unsubscribe at any time.
• Improve our website and understand how visitors use it (analytics, with consent only).
• Comply with our legal obligations.

We will never sell your personal data to third parties, and we will never use it for purposes incompatible with those listed above.

Under UK GDPR, we process your data on the following legal bases:

• Contract — processing your order and delivering your products.
• Legitimate interests — responding to enquiries and improving our service.
• Consent — marketing emails and analytics cookies. You may withdraw consent at any time.
• Legal obligation — where required by law (e.g. tax records).

We use cookies to make our website work and, with your consent, to understand how it is used. A cookie consent banner appears on your first visit — nothing non-essential loads until you accept.

The cookies we use fall into two categories:

• Essential cookies — required for the site to function (e.g. your shopping cart, checkout session). These cannot be disabled.
• Analytics cookies — used to understand how visitors use our site (e.g. Google Analytics). These are only set with your consent.

You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.

All payment processing is handled by Stripe, Inc. When you purchase from us, your payment details are submitted directly to Stripe's secure servers — we never see or store your card number, CVV, or full payment details.

Stripe's privacy policy is available at stripe.com/gb/privacy.

We share your data only where necessary:

• Stripe — to process payments.
• Delivery partners — your name and address to fulfil your order.
• Email service providers — to send transactional and marketing emails (where you have opted in).
• Analytics providers — anonymised usage data (with your consent).

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Order records are retained for 7 years for tax and accounting purposes. Marketing data is retained until you unsubscribe or request deletion.

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your data (subject to legal retention requirements).
• Restriction — ask us to restrict processing of your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests or for direct marketing.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@fredandgingergolf.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is transmitted over HTTPS. Payment data is handled exclusively by Stripe and never passes through our servers.

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Fred & Ginger Golf
hello@fredandgingergolf.com